Tools
Photoshop - Illustrator - Adobe XD - Axure RP - InVision - HTML5 - CSS3 - Bootstrap
November 2019 - Present: ASU Mary Lou Fulton Teachers College, Design Strategist
Designing and developing tools to support and train educators in-person and remotely.
Training educators to use basic through advanced functionality in Canvas LMS.
Designing and leading engaging remote collaborative learning experiences using Mural boards, Zoom, and other remote learning tools.
Collaborating to create workshop agendas and activities.
July 2016 - November 2019: Ancora Education, Admissions Advisor- Assistant Registrar
Conducted interviews of prospective students using funnel questions and advanced interviewing techniques.
Providing detail-oriented review of enrollment documentation and scheduling for all new and returning students of Ancora Educations’ online brands.
February 2012 - February 2013: Torchlight Software, Business Analyst
Created logo design for Torchlight Software.
Designed Agile Scrum process to identify and manage project risk, specifications and QA, assisting in the acquisition of state-level contracts.
Applied Scrum tools to the software development lifecycle (SDLC).
June 2009 - August 2014: Carrington College, Admissions Support
Used User-Centered Design to develop an innovative workforce management program resulting in improved user experience and QA of employees by nearly 30% over department average.
Created surveys to gain feedback from employees.
Created database and spreadsheet tools for analysis of quality, issue tracking, and reporting.
November 2005 - September 2007: Lotus Pond Coffee, LLC Marketing/Analyst
Designed labels, website and all other marketing materials.
Designed training materials to improve quality and reduce waste by nearly 30%.
Conducted research and analysis on product selection and development.
Developed website design and online shopping structure using AB split testing analysis proving an increase in sales of 12%.